AI Systems/Private AI Knowledge System

Private AI Knowledge System

Give your team accurate answers from your actual business documents, policies, procedures, and internal knowledge.

A private knowledge system that lets staff ask questions across approved company documents and get cited answers, with permissions, confidence checks, and audit logs built in.

Book an AI Review
From £5,000 setup+£1,000/month support
The Problem

Most businesses have knowledge spread across folders, drives, email, Slack, Teams, Notion, SharePoint, and people's heads. Staff waste time asking the same questions, searching old documents, or guessing which version is correct.

What the System Does

Ingest approved company documents
Prepare and index documents for reliable search
Search across policies, guides, procedures, contracts, and SOPs
Answer staff questions with cited sources
Restrict access by user or role
Flag low-confidence answers for review
Identify outdated documents
Log common questions to surface knowledge gaps
Example System Architecture
Document sources
Ingestion pipeline
Chunking and cleaning
Embeddings
Search index or vector database
Retriever and reranker
LLM answer generation
Citations and confidence scoring
User interface
Audit logs and feedback

Example Use Cases

  • Internal policy questions from staff.
  • Onboarding new team members with company knowledge.
  • Finding procedure details without asking a manager.
  • Checking contract terms across multiple documents.
  • Surfacing outdated or conflicting internal documents.

Deployment Options

Choose the infrastructure that matches your data requirements.

VPS Deployment

Best for SMEs that want private infrastructure without buying physical servers.

Private Cloud

Best for businesses already using cloud infrastructure and wanting controlled deployment.

On-Premise

Best for businesses where data cannot leave the internal network.

Hybrid

Best when some tasks can use cloud models but sensitive workflows need local processing.

What Is Included

Each system is adapted to your workflow, tools, data sources, approval rules, and deployment requirements.

  • Workflow design.
  • Data source mapping.
  • Ingestion pipeline.
  • Database or document store.
  • Search, retrieval, or vector search where needed.
  • AI model gateway or local model connection.
  • Model-agnostic architecture.
  • Human review and approval points.
  • Dashboard or admin interface.
  • Audit logs.
  • Monitoring.
  • Error handling.
  • Testing before launch.
  • Documentation.
  • Deployment on VPS, private cloud, or on-premise infrastructure.

Investment

Setup
From £5,000 setup
Ongoing Support
£1,000/month support

Who It Is For

  • Teams that spend too much time searching for internal information.
  • Businesses with policy, procedure, or compliance documentation.
  • Organisations that need role-based access to different document sets.
  • Companies that want private deployment rather than public AI tools.

Who It Is Not For

  • Replacing a public-facing chatbot.
  • Answering questions from unauthorised external sources.
  • Making decisions without human review in regulated contexts.

Common Questions

Related Reading

Find Out Where AI Could Help Your Business

Book a short AI Review. We will look at what your team is doing manually, where your data lives, what tools you already use, and whether AI is worth applying. If there is a sensible opportunity, I'll explain what the next step should be. If there is not, I'll tell you that too.